Return / Refund Slip
Include this page inside the package for the shopkeeper to examine the return.
Order number
{{ order.number|default:order.code|default:order.id }}
Order date
{% if order.created_at %}{{ order.created_at|date:"Y-m-d H:i" }}{% else %}{% now "Y-m-d" %}{% endif %}
Customer name
{{ order.customer_name|default:order.user.get_full_name|default:order.user.username|default:"" }}
Customer email
{{ order.customer_email|default:order.user.email|default:"" }}
Phone
{{ order.customer_phone|default:"" }}
Return created
{% now "Y-m-d H:i" %}

Returned items

{% for it in items %} {% empty %} {% endfor %}
Item SKU Qty Reason (per item)
{{ it.product_name|default:it.product.title|default:it.name|default:"Item" }}
{% if it.variant or it.options %}
{% if it.variant %}Variant: {{ it.variant }}{% endif %} {% if it.options %}{% if it.variant %} • {% endif %}Options: {{ it.options }}{% endif %}
{% endif %}
{{ it.sku|default:"—" }} {{ it.quantity|default:1 }} {% if it.reason %}{{ it.reason }}{% else %} {% endif %}
No items listed.

Return reason (customer)

{% if return_reason %}{{ return_reason }}{% else %} {% endif %}

Shopkeeper inspection

Package condition: [ ] Intact [ ] Opened [ ] Damaged
Items condition: [ ] New [ ] Light wear [ ] Used [ ] Damaged
Resolution: [ ] Accept refund [ ] Deny [ ] Exchange
Restocking fee: ________ %
Notes:
Processed by (name/signature)
Date
Attach this slip inside the package. Keep a copy for your records.